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CRM Microsoft

Top 5 Business Gains with CRM

By Elissa Grohne, Customer Engagement Strategist Customer-centric business is becoming increasingly important. Without a well-maintained customer relationship management (CRM) system, it’s difficult to have a steady focus on the customer. Customers want to be engaged in conversation and feel as though they are being valued. If they don’t receive a positive experience, they will simply […]

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