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Top 5 Business Gains with CRM

By Elissa Grohne, Customer Engagement Strategist

Customer-centric business is becoming increasingly important. Without a well-maintained customer relationship management (CRM) system, it’s difficult to have a steady focus on the customer. Customers want to be engaged in conversation and feel as though they are being valued. If they don’t receive a positive […]

By |June 12th, 2017|News|0 Comments

Securing Our Servers

By Shawn Stubbs, Technology Consultant

Here at Frequency Foundry, we take data security seriously. With all the news about government hacking and security breaches, we want to take a step back and discuss the reality of keeping a server secure. I would like to highlight some basic precautions to ensure your […]

By |May 15th, 2017|News|0 Comments

What is Customer Relationship Management (CRM) software?

By Michael Gaiga, Technology Consultant

At its core, CRM software enhances a business’s relationship with its stakeholders. Some of these stakeholders could be customers, potentials customers, employees, etc.

In medium to large size organizations, employees will interact with people outside of the business. These interactions will remain between the customer and the […]

By |May 3rd, 2017|News|0 Comments

Frequency Foundry Named Microsoft Strategic Partner 2016

We’re excited and humbled to announce that we’ve been awarded as one of Microsoft’s Strategic Partners for Dynamic CRM 2016.

Each year, Microsoft showcases solutions built via Microsoft technologies that benefit its mutual customers and this year Frequency Foundry was recognized for our work with CRM software, greymatter (intuitive full-cycle student […]

By |April 10th, 2016|News|1 Comment