Elissa Grohne, customer engagement strategist

/Elissa Grohne, customer engagement strategist

About Elissa Grohne, customer engagement strategist

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So far Elissa Grohne, customer engagement strategist has created 6 blog entries.

Frequency Foundry Hires Dynamics 365 Industry Leader to Lead Direct and Channel Sales

CALGARY, Canada – October 4, 2017 –

Frequency Foundry Inc., a technology consulting firm specializing in Customer Experience and Cloud Contact Centre solutions, has hired industry veteran, Charles Finstad, as its new senior vice president of sales. Charles has nearly 20 years of experience […]

By |October 4th, 2017|News|0 Comments

Top 5 Business Gains with CRM

By Elissa Grohne, Customer Engagement Strategist

Customer-centric business is becoming increasingly important. Without a well-maintained customer relationship management (CRM) system, it’s difficult to have a steady focus on the customer. Customers want to be engaged in conversation and feel as though they are being valued. If they don’t receive a positive […]

By |June 12th, 2017|News|0 Comments

Securing Our Servers

By Shawn Stubbs, Technology Consultant

Here at Frequency Foundry, we take data security seriously. With all the news about government hacking and security breaches, we want to take a step back and discuss the reality of keeping a server secure. I would like to highlight some basic precautions to ensure your […]

What is Customer Relationship Management (CRM) software?

By Michael Gaiga, Technology Consultant

At its core, CRM software enhances a business’s relationship with its stakeholders. Some of these stakeholders could be customers, potentials customers, employees, etc.

In medium to large size organizations, employees will interact with people outside of the business. These interactions will remain between the customer and the […]

Software Developer

The Foundry is looking to expand our team with a Software Developer responsible for application development and enhancements for our clients. The successful candidate will be a key participant in the management of our client implementations, product development, supporting any change requests and ensuring up time on the environment.
Must-have Experience:


By |June 20th, 2016|Careers|Comments Off on Software Developer

Frequency Foundry Named Microsoft Strategic Partner 2016

We’re excited and humbled to announce that we’ve been awarded as one of Microsoft’s Strategic Partners for Dynamic CRM 2016.

Each year, Microsoft showcases solutions built via Microsoft technologies that benefit its mutual customers and this year Frequency Foundry was recognized for our work with CRM software, greymatter (intuitive full-cycle student […]

By |April 10th, 2016|News|1 Comment