Elissa Grohne

Student Life Cycle Management: From Prospect to Alumni // Webinar

CRM is a pervasive, disruptive, transformative and positive culmination of an institutional vision, strategy, processes and technology that come together to enhance the student experience. An AACRAO survey in 2016 showed that nearly 64% of all institutions use a CRM, and almost half of the rest are considering purchasing a CRM for their institution. 27% […]

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Sea Change Conference

Frequency Foundry is a gold sponsor of the Sea Change Conference held in the PEI Convention Centre from June 17 – 20th, 2018. Sea Change is an annual conference hosted in partnership by Association of Registrars of the Universities of Canada (ARUCC) and Canadian Association of Colleges and University Student Services (CACUSS). ARUCC provides leadership […]

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Simon Fraser University

OVERVIEW Frequency Foundry Inc. implemented a Cloud contact solution for Simon Fraser University (SFU). The software of choice for performing SFU’s required functionalities was Telax. Frequency Foundry had partnered with Telax on previous call centre implementations and had seen proven success. Telax Cloud Contact Center Software as a Service (SaaS) model is designed to improve […]

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4 Ways CRM Can Enhance Student and University Relationships

Technology is a tool being used to teach in classrooms every day, but what about using it to enhance relationships with students? Higher education prospects select the school of their choice and go through the process of admission, course selection, years of study and ultimately, graduation. Most students are just dreaming of the day they […]

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ENGAGE 311 Conference

Frequency Foundry is excited to participate in the ENGAGE311 conference held April 30th to May 2nd in Tampa, Florida. We will have an exhibitor’s booth at the three-day event hosted at the Westin Tampa Waterside Hotel. We plan to showcase our Signal solution—a service request management, work order management, citizen relationship management 311 platform with […]

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BCNET Conference

The Foundry is a bronze sponsor for Canada’s premier higher education information technology conference, BCNET. The conference will be held in Vancouver, BC from April 23rd – 26th at the Simon Fraser Harbour Centre. It will attract roughly 700 delegates from 25 different BCNET member institutions including colleges and universities. BCNET hosts this conference on an annual basis. This will be Frequency […]

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