Elissa Grohne

Langara College

Langara College greymatter Implementation Project Overview Frequency Foundry developed and implemented a strategic full lifecycle student relationship management software program for Langara College called greymatter. The Foundry performed analysis, design, development, deployment, and operation phase activities required to implement greymatter. Senior management oversight and strategic direction for this project was provided by an executive steering […]

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Webinar hosted by microsoft for higher education

Student Life Cycle Management: From Prospect to Alumni // Webinar

If you missed the webinar, don’t worry! Click HERE for the on-demand version! CRM is a pervasive, disruptive, transformative and positive culmination of an institutional vision, strategy, processes and technology that come together to enhance the student experience. An AACRAO survey in 2016 showed that nearly 64% of all institutions use a CRM, and almost half […]

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Sea Change Conference

Frequency Foundry is a gold sponsor of the Sea Change Conference held in the PEI Convention Centre from June 17 – 20th, 2018. Sea Change is an annual conference hosted in partnership by Association of Registrars of the Universities of Canada (ARUCC) and Canadian Association of Colleges and University Student Services (CACUSS). ARUCC provides leadership […]

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Simon Fraser University case study for Telax cloud contact centre software solution

Simon Fraser University

OVERVIEW Frequency Foundry Inc. implemented a Cloud contact solution for Simon Fraser University (SFU). The software of choice for performing SFU’s required functionalities was Telax. Frequency Foundry had partnered with Telax on previous call centre implementations and had seen proven success. Telax Cloud Contact Center Software as a Service (SaaS) model is designed to improve […]

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4 Ways CRM Can Enhance Student and University Relationships

Technology is a tool being used to teach in classrooms every day, but what about using it to enhance relationships with students? Higher education prospects select the school of their choice and go through the process of admission, course selection, years of study and ultimately, graduation. Most students are just dreaming of the day they […]

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ENGAGE 311 Conference

Frequency Foundry is excited to participate in the ENGAGE311 conference held April 30th to May 2nd in Tampa, Florida. We will have an exhibitor’s booth at the three-day event hosted at the Westin Tampa Waterside Hotel. We plan to showcase our Signal solution—a service request management, work order management, citizen relationship management 311 platform with […]

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